Opinion Mining on Culinary Food Customer Satisfaction Using Naïve Bayes Based-on Hybrid Feature Selection

Conducting an assessment of consumer sentiments taken from social media in assessing a culinary food gives useful information for everyone who wants to get this information especially for migrants and tourists, in th other hand that information is very valuable for food stall and restaurant owners a...

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Main Authors: Somantri, Oman (Author), Apriliani, Dyah (Author)
Format: EJournal Article
Published: Institute of Advanced Engineering and Science, 2019-07-01.
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100 1 0 |a Somantri, Oman  |e author 
100 1 0 |e contributor 
700 1 0 |a Apriliani, Dyah  |e author 
245 0 0 |a Opinion Mining on Culinary Food Customer Satisfaction Using Naïve Bayes Based-on Hybrid Feature Selection 
260 |b Institute of Advanced Engineering and Science,   |c 2019-07-01. 
500 |a https://ijeecs.iaescore.com/index.php/IJEECS/article/view/16813 
520 |a Conducting an assessment of consumer sentiments taken from social media in assessing a culinary food gives useful information for everyone who wants to get this information especially for migrants and tourists, in th other hand that information is very valuable for food stall and restaurant owners as information in improvinf food quality. Overcoming this problem, a sentiment analysis classification model using naïve bayes algorithm (NB) was applied to get this information. This problem occurs is the level of accuracy of classification of consumer ratings of culinary food is still not optimal because the weight of values in the data preprocessing process are not optimal. In this paper proposed a hybrid feature selection models to overcome the problems in the process of selecting the feature attributes that have not been optimal by using a combination of information gain (IG) and genetic algorithm (GA) algorithms. The result of this research showed that after the experiment and compared to using others algorithms produce the best of the level occuracy is 93%. 
540 |a Copyright (c) 2019 Institute of Advanced Engineering and Science 
540 |a http://creativecommons.org/licenses/by-nc/4.0 
546 |a eng 
690
690 |a Opinion mining; Naïve bayes; Hybrid feature selection; Customer satisfaction; Culinary food 
655 7 |a info:eu-repo/semantics/article  |2 local 
655 7 |a info:eu-repo/semantics/publishedVersion  |2 local 
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786 0 |n Indonesian Journal of Electrical Engineering and Computer Science; Vol 15, No 1: July 2019; 468-475 
786 0 |n 2502-4760 
786 0 |n 2502-4752 
786 0 |n 10.11591/ijeecs.v15.i1 
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