Pengaruh Kepercayaan dan Kualitas Pelayanan Terhadap Loyalitas Pelanggan Pengguna Jasa Pengiriman Paket Pada PT. JNE Express Cabang Jember dengan Kepuasan Sebagai Variabel Intervening
This study aims to knowing the influence of trust and service quality to customer loyalty users delivery service package in PT. JNE Express Branch Jember with satisfacton as intervening variables. This study is explanatory research. Population is all customer of PT. JNE Express whoever sent the pack...
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| Hoofdauteurs: | , , |
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| Formaat: | EJournal Article |
| Gepubliceerd in: |
UPT Penerbitan Universitas Jember,
2019-05-29.
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| Online toegang: | Get Fulltext |
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| Plaatsingsnummer: |
A1234.567 |
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| Kopie 1 | Beschikbaar |