PENILAIAN IT SERVICE MANAGEMENT PADA INFRASTRUKTUR TEKNOLOGI INFORMASI PT. TELKOM KOTA BENGKULU MENGGUNAKAN ITIL V3

IT Service Management (ITSM) is a management concept in providing information technology services properly and successfully to customers, it can also be a method of processing philosophical systems that are centered on the IT service consumer perspective on the company's business. The service m...

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Bibliographic Details
Main Authors: Mahdalena, Desi (Author), Cholil, Widya (Author)
Format: EJournal Article
Published: Vocational School Diponegoro University, 2020-10-30.
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