SMS and Web-Based e-Government Model Case Study: Citizens Complaints Management System at District of Gihosha -Burundi
E-Government basically comprises the use of electronic communications technologies such as the internet, in enhancing and advancing the citizens access to public services. In most developing countries including Burundi, citizens are facing many difficulties for accessing public services. One of the...
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| Format: | EJournal Article |
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IndoCEISS in colaboration with Universitas Gadjah Mada, Indonesia.,
2017-01-31.
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