Chatbot in Bahasa Indonesia using NLP to Provide Banking Information
FAQs are mostly provided on the company's website to inform their service and product. It's just that the FAQ is usually less interactive and presents too much information that is less practical. Chatbot can be used as an alternative in providing FAQ. In this study, chatbots were developed...
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| Aineistotyyppi: | EJournal Article |
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IndoCEISS in colaboration with Universitas Gadjah Mada, Indonesia.,
2020-01-31.
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