EIB Complaints Mechanism Report 2019

The Complaints Mechanism report offers an overview of its actions in 2019. The main role of the Complaints Mechanism (EIB-CM) is to listen to citizens' concerns about an EIB Group project or activity, which can be about a wide range of issues. A large proportion of the complaints are about envi...

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Autor principal: European Investment Bank (auth)
Formato: Capítulo de Livro
Publicado em: 2020
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