Multichannel Management : A Normative Model Towards Optimality

A company operating various sales channels, e.g. the Internet and a traditional shop, inevitably faces a tricky coordination problem. As prevalent approaches often do not lead to a satisfying solution, the author suggests a normative model to offer directions for the optimal channel coordination. Th...

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Bibliographic Details
Main Author: Gruber, Gottfried (auth)
Format: Book Chapter
Published: Bern Peter Lang International Academic Publishing Group 2018
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Online Access:Get Fullteks
DOAB: description of the publication
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100 1 |a Gruber, Gottfried  |4 auth 
245 1 0 |a Multichannel Management : A Normative Model Towards Optimality 
260 |a Bern  |b Peter Lang International Academic Publishing Group  |c 2018 
300 |a 1 electronic resource (204 p.) 
506 0 |a Open Access  |2 star  |f Unrestricted online access 
520 |a A company operating various sales channels, e.g. the Internet and a traditional shop, inevitably faces a tricky coordination problem. As prevalent approaches often do not lead to a satisfying solution, the author suggests a normative model to offer directions for the optimal channel coordination. The model is based on stochastic purchase and switching probabilities, given certain conditions like prices and supportive marketing activities (like delivery time or shop environment). A company can fit its consumer base to the model and simulate various effects on its earnings by altering prices or marketing activities. The model is a market-based playground to develop new holistic strategies for a multichannel company without affecting the market. 
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546 |a English 
650 7 |a Production & quality control management  |2 bicssc 
653 |a Consumer Behaviour 
653 |a E-Commerce 
653 |a Gruber 
653 |a Management 
653 |a Model 
653 |a Multichannel 
653 |a Normative 
653 |a Optimality 
653 |a Pricing 
653 |a Stochastic Modelling 
653 |a Towards 
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