A Nation on the Line : Call Centers as Postcolonial Predicaments in the Philippines

A NATION ON THE LINE is an ethnographic study of the call center industry in the Philippines and of its workforce composed of young, largely college-educated Filipinos. Padios merges several lines of inquiry about Pacific transnationalism, about the role of affective labor in global markets, and abo...

Full description

Saved in:
Bibliographic Details
Main Author: Padios, Jan M. (auth)
Format: Book Chapter
Published: Durham, NC Duke University Press 20180323
Subjects:
Online Access:Get Fullteks
DOAB: description of the publication
Tags: Add Tag
No Tags, Be the first to tag this record!
LEADER 01849naaaa2200241uu 4500
001 doab_20_500_12854_36764
020 |a 9780822371984 
041 0 |a English 
042 |a dc 
100 1 |a Padios, Jan M.  |4 auth 
245 1 0 |a A Nation on the Line : Call Centers as Postcolonial Predicaments in the Philippines 
260 |a Durham, NC  |b Duke University Press  |c 20180323 
506 0 |a Open Access  |2 star  |f Unrestricted online access 
520 |a A NATION ON THE LINE is an ethnographic study of the call center industry in the Philippines and of its workforce composed of young, largely college-educated Filipinos. Padios merges several lines of inquiry about Pacific transnationalism, about the role of affective labor in global markets, and about critique of Filipino exploitation by the United States through economic and military power since independence-- in order to consider how post-colonial and post-industrial changes in the Philippines' role in global capitalism and culture are brought to bear in everyday life. Padios argues that the call center industry serves as a rich case-study for how Filipinos work within hegemonic dynamics of relational service and an understanding of American consumer culture in ways that figure Filipinos' sense of identity and aspirations at the national and individual levels. 
540 |a Creative Commons  |f https://creativecommons.org/licenses/arr/4.0/legalcode  |2 cc  |4 https://creativecommons.org/licenses/arr/4.0/legalcode 
546 |a English 
653 |a Anthropology 
653 |a Customer service 
653 |a Filipinos 
653 |a Philippines 
653 |a United States 
856 4 0 |a www.oapen.org  |u https://library.oapen.org/bitstream/20.500.12657/30256/1/648161.pdf  |7 0  |z Get Fullteks 
856 4 0 |a www.oapen.org  |u https://directory.doabooks.org/handle/20.500.12854/36764  |7 0  |z DOAB: description of the publication