Contemporary Issues and Research in Operations Management

Operations management (OM) is the function concerned with the planning, design, implementation, and control of business operations in the production of goods and services. OM has expanded from its original factory-centric orientation to encompass the service industry and the respective, accompanying...

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Bibliographic Details
Main Author: Gary P. Moynihan (auth)
Format: Book Chapter
Published: IntechOpen 2018
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