Patient Engagement. A Consumer-Centered Model to Innovate Healthcare

Patient engagement should be envisaged as a key priority today to innovate healthcare services delivery and to make it more effective and sustainable. The experience of engagement is a key qualifier of the exchange between the demand (i.e. citizens/patients) and the supply process of healthcare serv...

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Bibliographic Details
Main Author: Graffigna, Guendalina (auth)
Other Authors: Barello, Serena (auth), Triberti, Stefano (auth)
Format: Book Chapter
Published: De Gruyter 2015
Online Access:Get Fullteks
DOAB: description of the publication
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