Knowledge Management, Trust and Communication in the Era of Social Media

The article entitled "Selected Aspects of Evaluating Knowledge Management Quality in Contemporary Enterprises" broadens the understanding of knowledge management and estimates select aspects of knowledge management quality evaluations in modern enterprises from theoretical and practical pe...

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Other Authors: Paliszkiewicz, Joanna (Editor)
Format: Book Chapter
Published: Basel, Switzerland MDPI - Multidisciplinary Digital Publishing Institute 2020
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DOAB: description of the publication
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020 |a books978-3-03943-706-1 
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024 7 |a 10.3390/books978-3-03943-706-1  |c doi 
041 0 |a English 
042 |a dc 
072 7 |a KJC  |2 bicssc 
072 7 |a KJMV  |2 bicssc 
100 1 |a Paliszkiewicz, Joanna  |4 edt 
700 1 |a Paliszkiewicz, Joanna  |4 oth 
245 1 0 |a Knowledge Management, Trust and Communication in the Era of Social Media 
260 |a Basel, Switzerland  |b MDPI - Multidisciplinary Digital Publishing Institute  |c 2020 
300 |a 1 electronic resource (168 p.) 
506 0 |a Open Access  |2 star  |f Unrestricted online access 
520 |a The article entitled "Selected Aspects of Evaluating Knowledge Management Quality in Contemporary Enterprises" broadens the understanding of knowledge management and estimates select aspects of knowledge management quality evaluations in modern enterprises from theoretical and practical perspectives. The seventh article aims to present the results of pilot studies on the four largest Information Communication Technology (ICT) companies' involvement in promoting the Sustainable Development Goals (SDGs) through social media. Studies examine which communication strategy is used by companies in social media. The primary purpose of the eighth article is to present the relationship between trust and knowledge sharing, taking into account the importance of this issue in the efficiency of doing business. The results showed that trust is vital in sharing knowledge and essential in achieving a high-performance efficiency level. The ninth article presents the impact of social media on consumer choices in tourism and tourist products' specificity. The study's main purpose was to indicate the most commonly used social media in selecting a tourist destination and implementing Generation Y's journey. The 10th article aims to identify the most critical purposes of using social media by responding to women's attitudes according to age and their respective countries' economic development. The research was done through an online survey in 2017-2018, followed by an analysis of eight countries' results. The article entitled "Integrated Question-Answering System for Natural Disaster Domains Based on Social Media Messages Posted at the Time of Disaster" presents the framework of a question-answering system that was developed using a Twitter dataset containing more than 9 million tweets compiled during the Osaka North Earthquake that occurred on 18 June 2018. The authors also study the structure of the questions posed and develop methods for classifying them into particular categories to find answers from the dataset using an ontology, word similarity, keyword frequency, and natural language processing. The book provides a theoretical and practical background related to trust, knowledge management, and communication in the era of social media. The editor believes that the collection of articles can be relevant to professionals, researchers, and students' needs. The authors try to diagnose the situation and show the new challenges and future directions in this area. 
540 |a Creative Commons  |f https://creativecommons.org/licenses/by/4.0/  |2 cc  |4 https://creativecommons.org/licenses/by/4.0/ 
546 |a English 
650 7 |a Business strategy  |2 bicssc 
650 7 |a Management of specific areas  |2 bicssc 
653 |a digitalization 
653 |a marketing activity 
653 |a management 
653 |a electronic tickets 
653 |a joint-stock company "Ukrzaliznytsia" 
653 |a electronic distribution channels 
653 |a sales activity 
653 |a smartphones 
653 |a mobile applications 
653 |a evaluation of mobile applications 
653 |a usage of smartphones 
653 |a digital media 
653 |a empowerment 
653 |a equality 
653 |a Taiwan 
653 |a computer games 
653 |a creative companies 
653 |a social media marketing 
653 |a knowledge 
653 |a knowledge management 
653 |a knowledge management quality 
653 |a communication 
653 |a social media 
653 |a strategy 
653 |a sustainable development 
653 |a corporate responsibility 
653 |a ICT industry 
653 |a trust 
653 |a efficiency 
653 |a tourism 
653 |a knowledge sharing 
653 |a Generation Y 
653 |a Internet 
653 |a tourist destinations 
653 |a Polish social media users 
653 |a social media in business 
653 |a women 
653 |a age preferences 
653 |a emerging and developed economies 
653 |a disaster information 
653 |a question answering systems 
653 |a question classification 
653 |a Twitter analysis 
653 |a natural language processing 
653 |a neural disaster 
653 |a word frequency 
653 |a CSR reporting 
653 |a financial performance 
653 |a food industry 
653 |a information sharing 
856 4 0 |a www.oapen.org  |u https://mdpi.com/books/pdfview/book/3128  |7 0  |z Get Fullteks 
856 4 0 |a www.oapen.org  |u https://directory.doabooks.org/handle/20.500.12854/69336  |7 0  |z DOAB: description of the publication