Assessing the User Satisfaction Perspectives of Information System: A Library Case Study in Indonesia

User satisfaction is one of the system use variables which is affected by the system creation variables in the information system (IS) success measurements, especially in the mandatory use of IS. This paper reports the relational variable assessments between three variables of the system creation di...

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Main Authors: Putra, Syopiansyah Jaya (Author), Subiyakto, A'ang (Author), Yunita, Irma (Author), Gunawan, Muhamad Nur (Author), Durachman, Yusuf (Author)
Format: EJournal Article
Published: Institute of Advanced Engineering and Science, 2018-10-01.
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042 |a dc 
100 1 0 |a Putra, Syopiansyah Jaya  |e author 
100 1 0 |e contributor 
700 1 0 |a Subiyakto, A'ang  |e author 
700 1 0 |a Yunita, Irma  |e author 
700 1 0 |a Gunawan, Muhamad Nur  |e author 
700 1 0 |a Durachman, Yusuf  |e author 
245 0 0 |a Assessing the User Satisfaction Perspectives of Information System: A Library Case Study in Indonesia 
260 |b Institute of Advanced Engineering and Science,   |c 2018-10-01. 
500 |a https://ijeecs.iaescore.com/index.php/IJEECS/article/view/11931 
520 |a User satisfaction is one of the system use variables which is affected by the system creation variables in the information system (IS) success measurements, especially in the mandatory use of IS. This paper reports the relational variable assessments between three variables of the system creation dimension towards the user satisfaction variable in the library information system (LIS) implementation of a sampled university in Indonesia. Practically, the measurement has never been done since the early system implementation in the institution. The study focused on the status of the user satisfaction construct and what are the factors which influenced the construct. The used measurement model was adopted and adapted from the DeLone and McLean's IS success model. A total of 185 respondents were selected in this study using multi-stage purposeful random sampling. The researchers used the partial least squares structural equation modeling (PLS-SEM) with the SmartPLS version 2.0 for analyzing the collected data. Findings of the study showed that users of the LIS were sufficiently satisfied and the proposed hypotheses were accepted. In terms of the adopted model, besides the findings theoretically proved that the user satisfaction construct has affected by the system creation constructs; the findings may also have proposed the practical recommendations to the sampled institution for the next LIS improvements in particular.  
540 |a Copyright (c) 2018 Institute of Advanced Engineering and Science 
540 |a http://creativecommons.org/licenses/by-nc/4.0 
546 |a eng 
690 |a information system 
690 |a user satisfaction; library information system; IS success Model; PLS-SEM; Indonesia 
655 7 |a info:eu-repo/semantics/article  |2 local 
655 7 |a info:eu-repo/semantics/publishedVersion  |2 local 
655 7 |2 local 
786 0 |n Indonesian Journal of Electrical Engineering and Computer Science; Vol 12, No 1: October 2018; 95-101 
786 0 |n 2502-4760 
786 0 |n 2502-4752 
786 0 |n 10.11591/ijeecs.v12.i1 
787 0 |n https://ijeecs.iaescore.com/index.php/IJEECS/article/view/11931/9483 
856 4 1 |u https://ijeecs.iaescore.com/index.php/IJEECS/article/view/11931/9483  |z Get fulltext