Evaluation of one of leading Indonesia's digital wallet using the unified theory of acceptance and use of technology

The goal of this research is to assess the utilization of one of Indonesia's most popular digital wallets. Respondents in this study range in age from 15 to 44 years old and live on Java Island. The author employs the unified theory of acceptance and utilization of technology (UTAUT) paradigm t...

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Main Authors: Limantara, Natalia (Author), Jovandy, Jevan (Author), Wardhana, Anindya Khansalihara (Author), Steven, Steven (Author), Jingga, Fredy (Author)
Format: EJournal Article
Published: Institute of Advanced Engineering and Science, 2021-11-01.
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042 |a dc 
100 1 0 |a Limantara, Natalia  |e author 
100 1 0 |e contributor 
700 1 0 |a Jovandy, Jevan  |e author 
700 1 0 |a Wardhana, Anindya Khansalihara  |e author 
700 1 0 |a Steven, Steven  |e author 
700 1 0 |a Jingga, Fredy  |e author 
245 0 0 |a Evaluation of one of leading Indonesia's digital wallet using the unified theory of acceptance and use of technology 
260 |b Institute of Advanced Engineering and Science,   |c 2021-11-01. 
500 |a https://ijeecs.iaescore.com/index.php/IJEECS/article/view/24907 
520 |a The goal of this research is to assess the utilization of one of Indonesia's most popular digital wallets. Respondents in this study range in age from 15 to 44 years old and live on Java Island. The author employs the unified theory of acceptance and utilization of technology (UTAUT) paradigm to assess the use of this digital wallet. This UTAUT model comprises four latent variables that affect behavioral intention (BI) and use behavior (UB): performance expectancy (PE), effort expectancy (EE), social influence (SI), and facilitating conditions (FC). In this study, the UTAUT model is combined with two additional variables: perceived risk (PR) and promotional benefits (PB). According to the findings, performance expectancy, social influence, and perceived risk all have an impact on behavioral intention, whereas effort expectancy has a less impact. Furthermore, the factors facilitating conditions and promotional benefits have a minor impact on use behavior, whereas behavioral intention factors have a considerable impact on use behavior. 
540 |a Copyright (c) 2021 Institute of Advanced Engineering and Science 
540 |a http://creativecommons.org/licenses/by-nc/4.0 
546 |a eng 
690
690 |a Digital wallet; PLS-SEM; UTAUT; 
655 7 |a info:eu-repo/semantics/article  |2 local 
655 7 |a info:eu-repo/semantics/publishedVersion  |2 local 
655 7 |2 local 
786 0 |n Indonesian Journal of Electrical Engineering and Computer Science; Vol 24, No 2: November 2021; 1036-1046 
786 0 |n 2502-4760 
786 0 |n 2502-4752 
786 0 |n 10.11591/ijeecs.v24.i2 
787 0 |n https://ijeecs.iaescore.com/index.php/IJEECS/article/view/24907/15724 
856 4 1 |u https://ijeecs.iaescore.com/index.php/IJEECS/article/view/24907/15724  |z Get fulltext