ANALISIS PENGARUH KUALITAS LAYANAN DAN NILAI YANG DIRASAKAN TERHADAP KEPUASAN PELANGGAN BRT TRANS SEMARANG
Implementation of mass transportation is good and decent for the community to deal with the problem of urban transportation is by giving good service as the service more secure, convenient reliable, fast, and efficient. This study aimed to analyze whether the service quality and perceived value effe...
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Main Authors: | SRI, Wiryani Putri (Author), KUSUMAWARDHANI , Amie (Author) |
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Format: | Academic Paper |
Published: |
2015-02-18.
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Online Access: | http://eprints.undip.ac.id/45457/ |
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