TINGKAT KEPUASAN KELUARGA PASIEN PENGGUNA PROGRAM BADAN PENYELENGGARA JAMINAN SOSIAL (BPJS) TERHADAPKUALITAS PELAYANAN PERAWATAN PASIEN INSTALASI RAWAT INTENSIF (IRIN) DI RSUP DR. KARIADI SEMARANG
Background :Family satisfaction towards ICU/HCU service is one of the aspect that represents the level of patient satisfaction in hospital. However, patient or patient family were often dissatisfied of some conditions, including hospital cost which was not compatible with the facilities given. There...
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Main Authors: | Pranata, Elvita Chandra (Author), PUJO, JATI LISTIYANTO (Author) |
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Format: | Academic Paper |
Published: |
2015.
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Subjects: | |
Online Access: | http://eprints.undip.ac.id/46229/ |
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