PENGARUH KUALITAS PELAYANAN DAN KEPERCAYAAN TERHADAP LOYALITAS PELANGGAN DENGAN KEPUASAN PELANGGAN SEBAGAI VARIABEL INTERVENING (Studi Pelanggan di PT. Indo Samudera Perkasa Semarang)
Consumer loyalty is very important for the company to maintain its survival and kelangsunan business activities. Customer loyalty in the use of services offered can be used as input to the company to improve and enhance the quality of services offered feed all and trust. Customer satisfaction can be...
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| 主要な著者: | , |
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| フォーマット: | Academic Paper |
| 出版事項: |
2015-08-27.
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| 主題: | |
| オンライン･アクセス: | http://eprints.undip.ac.id/46982/ |
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http://eprints.undip.ac.id/46982/3rd Floor Main Library
| 請求記号: |
A1234.567 |
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| 所蔵 1 | 利用可 |