ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI RENDAHNYA KEPUASAN PELANGGAN PRODUK LISTRIK PRABAYAR DI SEMARANG
National Electric Power Company according to its commitment has to upgrade its service quality to the society as the only company supplying electrical power where the custoner satisfaction is become a very important matter. By maintaining the customer satisfaction means to upgrade good image of the...
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| Format: | Academic Paper |
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2013.
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| Accès en ligne: | http://eprints.undip.ac.id/48078/ |
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http://eprints.undip.ac.id/48078/3rd Floor Main Library
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