ANALISIS PENGARUH KUALITAS PELAYANAN INTI DAN KUALITAS PELAYANAN PERIPHERAL TERHADAP MINAT WORD OF MOUTH DENGAN KEPUASAN SEBAGAI VARIABEL INTERVENING Studi Kasus Pada Jama'ah PT Farfaza Astatama Jakarta
Nowdays, the need for a travel that is originally a tertiary requirement slowly becomes a secondary or maybe even a primary requirement as the effect of society's increasing economic welfare. As a result, a high number of companies in travel industry face a tight competition. Almost every eleme...
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| Main Authors: | , |
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| Format: | Academic Paper |
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2015-11-24.
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| Online dostop: | http://eprints.undip.ac.id/48712/ |
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http://eprints.undip.ac.id/48712/3rd Floor Main Library
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