CPENGARUH ATRIBUT PRODUK ROTIBOY TERHADAP KEPUASAN KONSUMEN DI MALL CIPUTRA SEMARANG

One of the dominant factors for providing customer service is the satisfaction of consumers. Efforts must be made to satisfy customer needs profitably (win-win solution), the state in which both sides feel to win and no one harmed. Preservation of customer satisfaction with the company's sales...

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Main Authors: ROSALIA, Shelli (Author), RAHARDJO, Susilo Toto (Author)
Formato: Academic Paper
Publicado: 2015-11.
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Acceso en liña:http://eprints.undip.ac.id/48713/
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