FAKTOR - FAKTOR YANG MEMPENGARUHI KEPUASAN KONSUMEN SERTA DAMPAKNYA TERHADAP LOYALITAS PADA KONSUMEN E-COMMERCE TOKOPEDIA DI KOTA SEMARANG

High growth of online businesses and the shifting behavior of consumers who want a fast transactions, flexible and timeliness cause e-commerce growth is increasing as well. This indicates the increasing competition of e-commerce to snatch the market. Consumer loyalty is needed that companies can con...

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Bibliographic Details
Main Authors: PUSPITANINGRUM, Devy Arista (Author), SRI, Rahayu Tri Astuti (Author)
Format: Academic Paper
Published: 2017-01-25.
Subjects:
Online Access:http://eprints.undip.ac.id/51896/
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