FAKTOR - FAKTOR YANG MEMPENGARUHI KEPUASAN KONSUMEN SERTA DAMPAKNYA TERHADAP LOYALITAS PADA KONSUMEN E-COMMERCE TOKOPEDIA DI KOTA SEMARANG
High growth of online businesses and the shifting behavior of consumers who want a fast transactions, flexible and timeliness cause e-commerce growth is increasing as well. This indicates the increasing competition of e-commerce to snatch the market. Consumer loyalty is needed that companies can con...
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Main Authors: | , |
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Format: | Academic Paper |
Published: |
2017-01-25.
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Online Access: | http://eprints.undip.ac.id/51896/ |
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