PENGARUH IMPLEMENTASI ISO 9001:2008 TERHADAP KINERJA MELALUI LINGKUNGAN KERJA DAN DISIPLIN KERJA PEGAWAI PADA UPT PERPUSTAKAAN UNIVERSITAS JEMBER

Abstract: The library of University of Jember (UNEJ) has implemented ISO 9001:2008 Quality Management System (QMS) since 2008. The implementation of ISO 9001:2008 QMS is by increasing the quality of product, service, and employee performance. Therefore, this research aims to significantly analyze th...

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Main Authors: Nadhifah, Khusnun (Author), Prihatini, Dewi (Author), Titisari, Purnamie (Author)
Format: EJournal Article
Published: Jurusan Manajemen Fakultas Ekonomi dan Bisnis, 2018-01-15.
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3rd Floor Main Library

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