PENGARUH IMPLEMENTASI ISO 9001:2008 TERHADAP KINERJA MELALUI LINGKUNGAN KERJA DAN DISIPLIN KERJA PEGAWAI PADA UPT PERPUSTAKAAN UNIVERSITAS JEMBER

Abstract: The library of University of Jember (UNEJ) has implemented ISO 9001:2008 Quality Management System (QMS) since 2008. The implementation of ISO 9001:2008 QMS is by increasing the quality of product, service, and employee performance. Therefore, this research aims to significantly analyze th...

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Principais autores: Nadhifah, Khusnun (Autor), Prihatini, Dewi (Autor), Titisari, Purnamie (Autor)
Formato: EJournal Article
Publicado em: Jurusan Manajemen Fakultas Ekonomi dan Bisnis, 2018-01-15.
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