Pengaruh Nilai Pelanggan dan Kualitas Layanan Terhadap Loyalitas Pelanggan, Melalui Kepuasan Pelanggan Pada Pelanggan Bus Efisiensi (Studi PO Efisiensi Jurusan Yogyakarta-Cilacap)
This research is conducted to determine the influence of customer value and service quality to customer loyalty, through customer satisfaction of Bus Efisiensi. The location of this research is the reservations in Ambarketawang Gamping, Yogyakarta. The population is all passengers of Bus Efisiensi....
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| Main Authors: | , |
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| Format: | EJournal Article |
| Published: |
Universitas Diponegoro,
2013-03-29.
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| Subjects: | |
| Online Access: | Get Fulltext. |
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| Call Number: |
A1234.567 |
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| Copy 1 | Available |