Service Design Capabilities

Service Design Capabilities

This open access book discusses service design capabilities in innovation processes, and provides a framework that guides design students, practitioners and researchers towards a better understanding of operational aspects of service design processes. More specifically, it revisits service designers...

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Bibliographic Details
Main Author: Morelli, Nicola (auth)
Other Authors: de Götzen, Amalia (auth), Simeone, Luca (auth)
Format: Book Chapter
Published: Springer Nature 2021
Subjects:
Research & development management
Production engineering
Service industries
Innovation/Technology Management
Manufacturing, Machines, Tools, Processes
Services
Business and Management
Machines, Tools, Processes
Industries
service design
value creation interaction
value creation infrastructure
Service System Design
innovation
Design capabilities
open access
Industrial applications of scientific research & technological innovation
Hospitality & service industries
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