ANALISIS PENGARUH KUALITAS PELAYANAN DAN KUALITAS PRODUK TERHADAP CUSTOMER LOYALTY MELALUI CUSTOMER SATISFACTION DAN CUSTOMER VALUE TERHADAP CUSTOMER LOYALTY (Studi Pada Stove Syndicate Semarang)
This study aims to explain the impact of service quality and product quality to customer loyalty through customer satisfaction and customer value to customer loyalty at Stove Syndicate Semarang. This study uses a type of sampling in the form of non-probability sampling due to the complete population...
Saved in:
| Main Authors: | , |
|---|---|
| Format: | Academic Paper |
| Published: |
2015-02-23.
|
| Subjects: | |
| Online Access: | http://eprints.undip.ac.id/45419/ |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Internet
http://eprints.undip.ac.id/45419/3rd Floor Main Library
| Call Number: |
A1234.567 |
|---|---|
| Copy 1 | Available |