PENERAPAN CUSTOMER RELATIONSHIP MANAGEMENT (CRM) DENGAN MENGGUNAKAN METODE ANALYTIC NETWORK PROCESS (ANP) PADA PERUSAHAAN RITEL
Retail industry or retail business is a fast-growing business in the midst of global competition conditions. One strategy to attract more consumers are Customer Relationship Management (CRM). The successful implementation of CRM in the enterprise is influenced by several environmental perspectives,...
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| Format: | Academic Paper |
| Published: |
2015-05-08.
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| Online Access: | http://eprints.undip.ac.id/45553/ |
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http://eprints.undip.ac.id/45553/3rd Floor Main Library
| Call Number: |
A1234.567 |
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| Copy 1 | Available |