ANALISIS PENGARUH KUALITAS PELAYANAN DAN NILAI PELANGGAN TERHADAP KEPUASAN KONSUMEN PADA BALAI KESEHATAN PARU MASYARAKAT (BKPM) DI SEMARANG
Need of healthy become one of important need of people. BKPM (centre of community lung health) is a community center that serves cheap healthy service for people in Semarang. As a service organization, satisfaction become main purpose of the service provider.This research is purposed to examine the...
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Main Authors: | , |
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Format: | Academic Paper |
Published: |
2015-06-24.
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Online Access: | http://eprints.undip.ac.id/46073/ |
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http://eprints.undip.ac.id/46073/3rd Floor Main Library
Call Number: |
A1234.567 |
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Copy 1 | Available |