PENENTUAN MODEL DAN PENGUKURAN KINERJA SISTEM PELAYANAN PT. BANK NEGARA INDONESIA (PERSERO) Tbk. KANTOR LAYANAN TEMBALANG

PT. Bank Negara Indonesia (Persero) Tbk. Tembalang Services Office is a provider of service facilities engaged in the financial sector. As a service facilities provider, queue problem is a problem that occurs absolute and must be considered. The queuing situation occurs because the number of custome...

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Bibliographic Details
Main Author: IMAN, MASFUHURRIZQI (Author)
Format: Academic Paper
Published: 2014-10-30.
Subjects:
Online Access:http://eprints.undip.ac.id/46337/
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