PENGARUH KINERJA PELAYANAN TERHADAP KEPUASAN NASABAH (Studi Kasus pada PT. Bank BRI (Persero) Tbk Kantor Cabang Kendal )
Customersatisfaction is a top priority in this study because the level of competition is more intense among banking companies in Indonesia. The main thing for the company to survive, compete and dominate the market then the performance of the service should be improved and enhanced. Companies must p...
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| Format: | Academic Paper |
| Published: |
2013.
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| Subjects: | |
| Online Access: | http://eprints.undip.ac.id/48081/ |
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http://eprints.undip.ac.id/48081/3rd Floor Main Library
| Call Number: |
A1234.567 |
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| Copy 1 | Available |