STUDI TENTANG PERSEPSI KONSUMEN TERHADAP KEPUASAN PELANGGAN PASCA SERVICE RECOVERY PADA MASKAPAI LION AIR
This study examined three independent variables, ie Procedural Fairness, Distributive Fairness, and Interactional Fairness can affect customer satisfaction. The purpose of this study was to determine the effect of the three independent variables on customer satisfaction. This research was conducted...
में बचाया:
| मुख्य लेखकों: | , , |
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| स्वरूप: | Academic Paper |
| प्रकाशित: |
2013.
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| विषय: | |
| ऑनलाइन पहुंच: | http://eprints.undip.ac.id/48144/ |
| टैग : |
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कोई टैग नहीं, इस रिकॉर्ड को टैग करने वाले पहले व्यक्ति बनें!
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इंटरनेट
http://eprints.undip.ac.id/48144/3rd Floor Main Library
| बोधानक: |
A1234.567 |
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| प्रति 1 | उपलब्ध |