PENGARUH KUALITAS LAYANAN TERHADAP CUSTOMER PRIDE DAN KEPERCAYAAN NASABAH DALAM MENINGKATKAN MINAT MENABUNG KEMBALI Studi kasus pada PT. Bank BRI (persero) Kantor Cabang Pekalongan

The purpose of this research is to test the influences of service quality on trust and customer pride to increase resaving intention. Using these variables, the usage of these variables are able to solve the arising problem within PT. Bank BRI Pekalongan branches. The samples size of this research i...

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Main Authors: Indaryani, Dwi Kusuma (Author), WIDIYANTO, Ibnu (Author), Sufian, Syuhada (Author)
Format: Academic Paper
Published: 2015.
Subjects:
Online Access:http://eprints.undip.ac.id/48305/
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http://eprints.undip.ac.id/48305/

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