ANALISIS PENGARUH KUSTOMISASI DAN KUALITAS PRODUK TERHADAP KEPERCAYAAN, KEPUASAN DAN LOYALITAS PELANGGAN PADA TOKO HOUSE OF SMITH SEMARANG

This research is motivated their sales decline House of Smith Semarang in the period 2014-2015 , The decline in sales can be formulated that how consumers feel satisfied and loyal after using House of Smith Semarang amid increasingly fierce competition phenomenon. This study aimed to examine the eff...

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Bibliographic Details
Main Authors: WIDHIATMOKO, Arthana Cakti (Author), SUKRESNA, I Made (Author)
Format: Academic Paper
Published: 2016-06.
Subjects:
Online Access:http://eprints.undip.ac.id/49622/
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http://eprints.undip.ac.id/49622/

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