ANALISIS IMPLEMENTASI TOTAL QUALITY MANAGEMENT (TQM) PELAYANAN RAWAT INAP DI RS KUMALASIWI MIJEN KUDUS

Total Quality Management (TQM) is a quality management system which is thought to help improve the organization's performance to achieve organizational goals. In the healthcare industry, in this case is hospital, TQM is integrated areas and well-planned system which is needed to improve service...

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Main Authors: Kafidzin, Rohmad (Author), Yuniawan, Ahyar (Author), RAHARDJO, Susilo Toto (Author)
Format: Academic Paper
Published: 2016.
Subjects:
Online Access:http://eprints.undip.ac.id/49989/
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http://eprints.undip.ac.id/49989/

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