PENGARUH CUSTOMER RELATIONSHIP MANAGEMENT DAN KUALITAS STRATEGI BISNIS TERHADAP KEUNGGULAN BERSAING DALAM MENINGKATKAN KINERJA UNIT Studi Bank BNI Kantor Wilayah 05
The purpose of this research is to test the influences of CRM and quality of bussiness strategy on competitive advantage to increase company performance. Using these variables, the usage of these variables are able to solve the arising problem within PT. Bank BNI Central Java. The samples size of th...
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| Format: | Academic Paper |
| Published: |
2016.
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| Subjects: | |
| Online Access: | http://eprints.undip.ac.id/51163/ |
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http://eprints.undip.ac.id/51163/3rd Floor Main Library
| Call Number: |
A1234.567 |
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| Copy 1 | Available |