ANALISIS PENGARUH KUALITAS LAYANAN DAN NILAI PELANGGAN TERHADAP CITRA MEREK DALAM MENINGKATKAN MINAT MEREFERENSIKAN (Studi Kasus Pada Rawat Inap RSUD Ungaran)

The purpose of this study was to analyze the influence of the core services quality, peripherals service quality and customers value to the brand image in increasing interest referencing. The object of this study is the inpatient service users of RSUD Ungaran. There were 101 respondents in this stud...

Full description

Saved in:
Bibliographic Details
Main Authors: HIDAYATI, Nurul (Author), SOESANTO, Harry (Author), SUFIAN, Syuhada (Author)
Format: Academic Paper
Published: 2016.
Subjects:
Online Access:http://eprints.undip.ac.id/51182/
Tags: Add Tag
No Tags, Be the first to tag this record!

Internet

http://eprints.undip.ac.id/51182/

3rd Floor Main Library

Holdings details from 3rd Floor Main Library
Call Number: A1234.567
Copy 1 Available