Audit Sistem Informasi Berbasis Framework COBIT 5 Domain DSS (Deliver, Service and Support) (Studi Kasus : UC3 Universitas Jember)
UC3 (University Customer Care Center) merupakan sistem pelayanan pengaduan keluhan sivitas akademik di lingkungan Universitas Jember. UC3 menggunakan teknologi OSTicket yang diintegrasikan pada SISTER Universitas Jember. UC3 dapat diakses secara online melalui web browser. Terdapat masing masing 1 n...
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| Format: | Academic Paper |
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Fakultas Ilmu Komputer Universitas Jember,
2020-07-24T21:46:15Z.
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| Online Access: | Get Fulltext |
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| Copy 1 | Available |