Experimental Marketing and Service Quality for Railway Customer Satisfaction
This research aims to investigate the influence of marketing experience and service quality on railway customer satisfaction. This type of research is explanatory research. The population in this research is all consumers who use the Mutiara Timur railway in DAOP IX Jember. The sampling technique us...
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| Main Authors: | , , |
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| Format: | Academic Paper |
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Quality Access to Success (Journal of Management Systems), Vol. 21, No. 178/ October 2020,
2020-09-29T02:34:29Z.
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| Subjects: | |
| Online Access: | Get Fulltext |
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| Copy 1 | Available |