Internet Banking Service Quality: Building Satisfaction and Customer Trust
This study aims to analyzes how IBSQ variables influence customer satisfaction and trust in state-owned banks in Jember Regency. The sample in this study amounted to 150 with a purposive sampling approach with data collection through questionnaires. The analysis in this study used a structural equat...
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| Format: | Academic Paper |
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International Journal of Social Science and Business,
2021-04-26T06:44:23Z.
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| Online Access: | Get Fulltext |
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A1234.567 |
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| Copy 1 | Available |