Analysis Discriminant Customer Satisfaction of Services Quality At Oriskin Skin Care Jember
This study aims to analyze service quality variables (Tangibles, Reliability, Responsiveness, Assurance and Empathy) that can distinguish satisfied consumers and dissatisfied consumers at Oriskin Skin Care Jember clinics. This study also aims to analyze which service quality variables are the most d...
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| Main Authors: | , , |
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| Format: | Academic Paper |
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Universitas Jendral Sudirman,
2021-06-03T02:01:05Z.
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| Online Access: | Get Fulltext |
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