Analysis Discriminant Customer Satisfaction of Services Quality At Oriskin Skin Care Jember
This study aims to analyze service quality variables (Tangibles, Reliability, Responsiveness, Assurance and Empathy) that can distinguish satisfied consumers and dissatisfied consumers at Oriskin Skin Care Jember clinics. This study also aims to analyze which service quality variables are the most d...
Saved in:
Main Authors: | SUDARYANTO, Sudaryanto (Author), HANIM, Anifatul (Author), SAFITRI, Yashita Yuni (Author) |
---|---|
Format: | Academic Paper |
Published: |
Universitas Jendral Sudirman,
2021-06-03T02:01:05Z.
|
Subjects: | |
Online Access: | Get Fulltext |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
Analisis Diskriminan Kepuasan Konsumen Atas Kualitas Layanan pada Oilskin Skin Care Jember
by: Safitri, Yashita Yuni
Published: (2019) -
Analysis of Customer Loyalty through Total Quality Service, Customer Relationship Management, and Customer Satisfaction
by: Binsar Kristian P., Feliks Anggia, et al.
Published: (2014) -
The Effect of Core Service Quality and Peripheral Service Quality on Customer Satisfaction.
by: ROKHIM, Abdul
Published: (2013) -
Experimental Marketing and Service Quality for Railway Customer Satisfaction
by: YULISETIARINI, Diah, et al.
Published: (2020) -
Internet Banking Service Quality: Building Satisfaction and Customer Trust
by: NUGRAHA, Kristian Suhartadi Widi
Published: (2021)