Pengaruh Kualitas Layanan, Harga Dan Citra Merek Terhadap Kepuasan Dan Loyalitas Pelanggan POS Ekspres dI Kantor POS Bondowoso dan Situbondo

The objectives of this study was to determine the effect of service quality, price and brand image on Post Express customer satisfaction and loyalty in Bondowoso and Situbondo Post Office, using analytical methods Sructural Equation Modeling (SEM) with the of Amos program version 5.0. The population...

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Main Authors: SUWANDI, Suwandi (Author), SULARSO, Andi (Author), SUROSO, Imam (Author)
Format: Academic Paper
Izdano: Jurnal Ekonomi Akuntansi dan Manajemen, 2022-03-11T02:09:57Z.
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